This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
Account
Means a unique account created for You to access our Service or parts of our Service.
Affiliate
Means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
Business
For the purpose of CCPA/CPRA, refers to the Company as the legal entity that collects Consumers' personal information and determines the purposes and means of processing.
CCPA / CPRA
Refers to the California Consumer Privacy Act (the "CCPA") as amended by the California Privacy Rights Act of 2020 (the "CPRA").
Company
Refers to Tower Tree Services INC., 51 Beaulac | Gatineau, Quebec, Canada | J9H 2S6 (referred to as either "the Company", "We", "Us" or "Our"). Under GDPR, Company is Data Controller.
Consumer
Means a natural person who is a California resident under CCPA/CPRA regulations.
Cookies
Small files placed on Your computer or device containing details of browsing history on that website.
Country
Refers to: Quebec, Canada.
Data Controller
For GDPR purposes, refers to the Company as the legal person which determines data processing purposes and means.
Device
Means any device that can access the Service such as a computer, a cell phone or a digital tablet.
GDPR
Refers to the EU General Data Protection Regulation.
Personal Data
Is any information that relates to an identified or identifiable individual under GDPR and CCPA/CPRA laws.
Service
Refers to the Website.
Service Provider
Third-party companies or individuals employed by Company to process data on our behalf (Data Processors under GDPR).
Website
Refers to Tower Tree Services, accessible from https://www.towertree.ca.
You
Means the individual accessing or using the Service (referred to as Data Subject or User under GDPR).
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device's unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit Our Service or when You access the Service by or through a mobile device.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
To provide and maintain our Service
Including to monitor the usage of our Service.
To manage Your Account
To manage Your registration as a user of the Service.
For the performance of a contract
Development, compliance and undertaking of purchase contract for products or services.
To contact You
By email, phone calls, SMS, or push notifications regarding updates or security releases.
To provide news & offers
Special offers, news, and info about goods and services similar to past inquiries.
To manage Your requests
To attend and manage Your inquiries to Us.
Sharing Your Personal Information
We may share Your personal information in the following situations:
- With Service Providers: To monitor and analyze the use of our Service, to contact You.
- For business transfers: In connection with merger, sale of Company assets, or acquisition.
- With Affiliates: Honor this Privacy Policy across parent company and joint venture partners.
- With business partners: To offer You certain products, services or promotions.
- With other users: In public interaction areas.
- With Your consent: For any other purpose with explicit consent.
Retention, Transfer, Deletion & Security
Retention & Transfer
The Company will retain Your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy. Personal Data may be processed and stored in offices outside your province or country (Quebec, Canada).
Delete Your Personal Data
You have the right to delete or request assistance in deleting Personal Data collected about You. You can update or delete your information within account settings or by contacting Us.
Security of Your Data
We use commercially reasonable means to protect Personal Data, though no electronic storage method is 100% secure.
Third-Party Analytics
Google Analytics
Tracks website traffic and reports site engagement. You can install the Google Analytics opt-out browser add-on.
Google Privacy TermsFacebook Analytics
Tracks and monitors user traffic to contextualize and personalize advertisements.
Facebook PrivacyGDPR Privacy Rights (EU/EEA)
Under GDPR, You have the right to request access, correction, erasure, object to processing, request data portability, and withdraw consent by contacting Us or your local Data Protection Authority in the EEA.
CCPA / CPRA Privacy Notice (California)
This privacy section for California residents supplements our Privacy Policy under CCPA/CPRA rights.
| Category | CCPA Description | Collected |
|---|---|---|
| Category A | Identifiers (Name, IP, Email, Address) | Yes |
| Category B | California Customer Records (Phone, Address, Contact) | Yes |
| Category F | Internet / Network activity (Browsing history, interactions) | Yes |
| Category L | Sensitive personal information (Account login credentials) | Yes |
Do Not Sell My Personal Information
California residents have the right to opt-out of the sale of personal information. Contact us at info@towertree.ca to submit an opt-out request.
Contact Us
Questions About Our Privacy Policy?
If you have any questions about this Privacy Policy, You can contact us: